Vinted Members Voice Frustration Regarding Size Updates

Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.

The popular resale platform has altered its size classifications for women's and children's clothes but did not contact all shoppers about the modification.

Online Platforms Backlash

Countless users and merchants are posting online claiming that product pages now present a modified sizing category than originally posted as a result of the reclassification.

The platform stated the new system was more in line with comparable marketplaces.

It has advised users to check their listings and update the measurements by hand when needed, which has left users frustrated.

Measurement Approach Changes

Earlier, the sizes had both one number and one letter, like S/8 or M/10.

The revised method features a letter with a size spectrum such as S/UK 8-10.

For certain items, the measurements have been reclassified - such as a large size used to be a 12 but currently displays as UK 16-18.

Member Experiences

One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

Another user, from Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they may become frustrated," she said.

Manual Updates

A different user, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".

"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she stated.

Platform Context

The app has more than 100 million users, comprising 18 million UK members.

It has proved a popular alternative versus similar marketplaces including eBay and Depop.

This isn't the first time where an unanticipated change on the platform has faced criticism: previously, the platform withdrew an update to its shipping options following member complaints.